If your Internet provider also operates a public wifi network through its Internet modems, please make sure to also turn this public wifi network off. There is no timer function however. That may be enough to scare him into compliance. The golden rule for anyone using a desktop or laptop is that the admin account is used only for administrative purposes, updates, installs, removals, troubleshooting. - last edited on Click the 'Firewall' tab at the top of the page, and then select 'Packet Filter' from the sub-menu. In certain situations, it may be desired to disable the router function of the TG862, and have it operate as a modem only. RogersMoin. Does it have NextDNS.io as a DNS selection? By default, the TG862 operates as a gateway, and provides Internet access for multiple devices connecting to the TG862 gateway. He seems to be using internal MAC cloning to make his desktop appear like a new, unassigned device, and this gives him access to the internet in what should be downtime hours. 02-13-2020 If anyone has any advice/opinions to shed some light on this issue, it would be greatly appreciated. Do not plug a network cable between the wifi... Changing Arris TG862 LAN IP. 03-26-2020 Note: Associating Ethernet Port 2 to HOME SECURITY network will remove the port from your home network. My computer is running Foobar2000 music player, and i use MonkeyMote app on my iphone to remotely control this music player. the Touchstone TM1602 Telephony Modem brings it all to you faster and more reliably, all while providing toll quality Voice over IP telephone serv- ice. Double NAT on Arris DG3450 Router/Modem. If your son doesn't have a user account already set up, backup his browser bookmarks. You may need to turn bridge mode on or off on the Ignite WiFi TM Gateway Modem if you are adding or removing a third-party networking solution. Does anyone know if this can be done? 02-13-2020 03-26-2020 Under the LAN Setup section, locate the NAT setting and change the drop down selection to Bridged. I don't know if there is a time dependent capability with NextDNS but it might be worth checking out. 03-26-2020 If not, there wouldn't be any way to run the same type of port rule as you can't or shouldn't be able to SSH into the modem. That filtering would have to have an "Allow Listed" selection. When NAPT mode is disabled, the "router" function is turned off and the device directly connected to the … RogersMoin. @DDAW1 it depends on which modem you have as to whether or not you can simply block an ethernet port. by That's an issue for Rogers to investigate and fix. 03-25-2020 Thanks again for your detailed and thoughtful message. 04:40 PM Here’s a step-by-step guide on how to access ARRIS modem user interface. This router is capable of DNS proxying, when turned on it causes intermittent registration failures on Polycom phones. Until the COVID stuff settles, we'll need a technological solution. 02-13-2020 Just ask! This is accompanied by a checkbox and the following message: "Note: Associating Ethernet Port 2 to HOME SECURITY network will remove the port from your home network.". - last edited on If he's a gamer, he definitely won't want to lose his direct connection. Once that is done, you enable the "Allow Listed" selection. 02:42 PM Can the SSID be turn off on the ARRIS Model Number BGW210-700 Modem/Router I would like to not broadcast the SSID on the ARRIS BGW210-700 Modem/Router. When Bridge Mode is enabled, the router function is turned off and the device directly connected to the TG862 will receive the Public IP address from the Cable Provider. The Rogers technicians to whom I have been speaking have been unable to explain just how I can go about assigning rules to the port. A technological solution may not work in this case if he's this savvy to get around the blocks you put up already. Trying to make it as “secure” as possible to ensure internet can’t be accessed when it’s not allowed to be I already disabled the WPS and I think the Ethernet ports are the last thing I have to do. So you can choose which ethernet ports are enabled or disabled. Enter http://192.168.0.1 into the address box, and press the Enter key. Do you know of any way either to block access to a LAN ethernet port (using the Arris modem) or, alternatively, to create some sort of high-level block to prevent any new devices from joining a network? Many thanks. That's what we're here for! With some fiddling I was able to switch DHCP back on and restore internet access, but I still have this problem of having a nonfunctional Linux server. Greetings and welcome to our Community @DDAW1! An easy way to check if you have the Arris modem with backup battery is to look at the lights on the front of the modem If you have TEL1 and TEL2 lights then this means that your modem has an internal backup battery. This option does not seem to available with the 2.4 Ghz or 5.0 Ghz Wi-Fi turned on. The unit is an ARRIS BGW210-700. When operating as a gateway, the TG862 serves as a modem and a router and keeps the devices in the Local Area Network (LAN) hidden. @DDAW1 Somebody else also recently asked about how to block access to the Ethernet ports on the XB6: https://communityforums.rogers.com/t5/Ignite-TV/Disable-Arris-XB6-Ethernet-Ports/m-p/455674. 04:24 PM 03-25-2020 So you can choose which ethernet ports are enabled or disabled. by 04:39 PM I found some devices on Amazon that you can use to physically block access to the LAN ports. This document describes how to enable and disable, 1995 - 2021 ARRIS Group, Inc. All Rights Reserved, 20171 - Manual TCP/IP Configuration for Apple Operating Systems, Adding a firewall, router or another NAT device to manage the Local Area Network, Hosting services or applications that can benefit from being directly accessible from the Internet, Launch a web browser, such as Internet Explorer, Firefox, or Safari. This can be accomplished by configuring the TG862 for Bridge Mode. I have been trying to get help from tech. NOTE 2: The Receive and Send blue LED can be independently set to disabled by clicking the drop-down menu and selecting Disable. To take the device out of bridge mode, follow the steps in reverse, or simply factory default the gateway. This works just fine for their wireless devices (each of them has an old iPod), but my son has a desktop computer that plugs in via an ethernet cable. (Perhaps via the firewall functions?) We are using the Ignite WiFi hub to create downtime for our kids. I don't know if the Arris or Technicolor versions of the XB6 modem, which is used for the IPTV service has the same function. 10:36 AM. 10:42 AM Here's the Device Filter page where you build a list of allowed devices, including their MAC addresses and enable the "Allow Listed" Block Rules which in theory should only allow the listed device MAC addresses onto the network. Enter Username*: admin. Just the other day, I updated my home internet service to fiber, and the technician installed a new modem/router. The Login page will appear. I switched off DHCP on the modem router via the web app hoping that this would restore access to the HDA server, and promptly lost all internet access. To log back into the gateway after it's configured in a bridge mode, manually configure an IP address of 192.168.0.2 and log into 192.168.0.1 for web interface access. To modify the settings of your Wi-Fi modem: Open a web browser (Internet Explorer, Firefox, Safari, Chrome, etc.) It wouldn't prevent anyone from spoofing an address, but, unless that particular address was of another network device in the list, it should be denied access to the network. Thanks. Solved! When Bridge Mode is enabled, the router function is turned off and the device directly connected to the TG862 will receive the Public IP address from the Cable Provider. 03-26-2020 - last edited on MG7700 - Put into bridge mode: Disconnect the coaxial cable from the back of the modem/router. 04:39 PM The cable modem has Wi-Fi capabilities that I don't need so I decided to disable the wireless radio. 04:40 PM That might sound a little harsh, but, if your son is young, enforcing the admin / user access rules is for his own online security. RogersMoin. How to Put ARRIS Gateway Cable Modem in Bridged Mode ARRIS DG860P2 Was used in this. If you have one of these devices, you should follow the user guide’s instructions to turn Wi-Fi off on those units and connect the SURFboard mAX main router to the Gateway. I belive then should be easily accessible in the user folders thru the user account, but just to check, log out of the admin account and log back into the user account and access a few of the files to ensure that your son can read/write to the documents in question. by Arris SBG6700-AC(modem/router combo) This article explains how to configure the modem/router to modem only. I was wondering if there was a way to disable the Ethernet ports on the Arris XB6 modem? Is there any technological solution that will enable me to program a shutdown of the LAN ports or, alternatively, to create a setting that will prevent any new device to join the network? 03-25-2020 02-13-2020 07:41 PM First step is to open Arris TG862 web interface at http://192.168.0.1. I'm not an expert on the Ignite Wi-Fi hub parental controls. Combo Modem/Routers -Many ISPs provide a single device that acts as a modem and a router simultaneously called Gateways. Edit III: Check the modem for MAC or Device filtering. It would appear that the user function might be mislabeled or that the coder misinterpreted the software design requirements. The XB6 is pretty hard to secure while it is unattended. - last edited on Another alternative would be to simply unplug the modem at night and take the power cable when everyone is supposed to be shut down. NOTE 2: The Receive and Send blue LED can be independently set to disabled by clicking the drop-down menu and selecting Disable. Telephone - Connect one or multiple phone lines to the modem using the grey Tel 1 / 2 and Tel 2 ports. 03-26-2020 I appreciate your response enormously. Tonight I was direct to Arris. 03:02 PM Whether you’re checking out streaming media, downloading new software, checking your email, or talking with friends on the phone. Click here to read the full article. by For instructions on how to manually configure an IP address in the client(s), please refer to: See Answer # 20574 - Windows 7: TCP/IP Configuration. Double NAT on Arris DG3450 Router/Modem. User manual instruction guide for Digital Gateway Modem DG3450 ARRIS Group, Inc..
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